FAQ


- S H I P P I N G
DOES PLAYHOUSE SHIP INTERNATIONALLY?
Yes we do!  Shipping time and prices differ for international orders.
WHAT IS MY PRODUCT TURN AROUND TIME?
PlayHouse strives to ship items as quickly as possible. Most of our products are handmade, this may require a bit more time to assemble and create.  Please take notice to the email confirmation you will receive that will provide you with delivery time. Domestic orders are shipped via first class mail which takes anywhere between 2-6 days once shipped. Please keep in mind; you will have the option to choose other shipping options when you check out. Expected delievery times will be no longer than 2 weeks. If you need your items by a specific date please email thatplayhouse@gmail.com before ordering so we can ensure your delivery needs. 
- R E T U R N S
We are not offering returns or refunds at this time. All sales are final.  However if you do feel a description was misleading or inaccurate, please contact PlayHouse and we will gladly help you. Custom orders are not refundable. 
- D A M A G E D  I T E M S
If you have received a damaged item email PlayHouse within 2 days. All damaged items will be replaced once damaged item is received. If the item is out of stock, you will receive store credit.
- C O L L A B O R A T I N G
DOES PLAYHOUSE COLLABORATE WITH BLOGGERS / ARTISTS  FOR GIVEAWAYS, PROMOTIONS AND PRODUCT MAKING?
We love working with creative minds and love sharing our products with you, so send us an email at thatplayhouse@gmail.com with info. Follow us on Instagram for current giveaways, discount codes and upcomming events. If you have images of our products you would like to be shared on instagram email us or use #thatplayhouse. 
T H A N K  Y O U !


Copyright © 2017 P L A Y H O U S E
Photography by Emily Hawkins
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